Shipping

• How do I know if my order has been shipped?

  Once your order has been packed and shipped, you will receive your shipping/tracking information via email! Remember to check your junk/spam folder as it can sometimes be hiding in there! If you have received your tracking information yet, but it's been more than 2 business days since you placed ...

• My order has shipped to the wrong address, what can I do?

  Never fear! Unfortunately because it has shipped we can't make the changes on our end, however once you get your tracking information you will be able to redirect the parcel to the correct address! If you have any troubles redirecting the order, email us and we'll do everything we can do to help!

• My order was lost in transit, what can I do?

  We're sorry to hear you haven't received your order yet! If your parcel has been deemed as Lost In Transit by the courier company, please email us your order number and confirmation from the courier company deeming the parcel as Lost In Transit and we can arrange for your order to be resent!

• When will my order be delivered?

  Shipping duration varies depending on where you are located! Estimated shipping duration within Australia is: Metro QLD, NSW & ACT = 2-3 business days standard shipping OR 1-2 business days Express shipping Metro VIC = 3-4 business days standard shipping OR 2 business days Express shipping Me...