Pre-Orders

• How do I know if I've ordered a product on Pre-Order?

  To check if a product is on pre-order, you can check on the product page or your order summary! You can also email us your order number and we can check it for you!

• My order also contains items that aren't on pre-order, when will they ship?

  If you have added both an item on pre-order and a non-pre-order item to your cart, your order will ship all together when your pre-order item is in stock If you would like your non-pre-order products sooner, please place a separate order

• When will my pre-order item be shipped?

  The release date of a pre-order item can be found on the product page under the "Pre-Order Now" button